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The Mortgage Conference: Arrears & Possessions; Collections and Recovery in a Covid World
A year ago, the number of customers in mortgage arrears were at a record low, but the economic fallout caused by the pandemic has changed that at a pace not seen since 2008. As the industry transitions out of temporary supports, including payment deferrals, this session will reflect on the experiences of the past year from lenders, regulator and the courts and offer thoughts on how we collectively work together to support people who will remain in financial difficulty.

Speakers include:
Chair: Sonia Fernandes, Principal, Mortgages, UK Finance
Chris Berwick, Operations Director, Paragon
Justice Robin Knowles CBE, Chair of Master of the Rolls WG, Royal Courts of Justice
Katie Marriott, Head of Mortgage Services, Leeds Building Society
Jonathan Phelan, Head of Department, Supervision - Retail & Authorisations, FCA

May 7, 2021 01:00 PM in London

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